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Sci & Tech

Asus remembers 10,000 Z690 Hero motherboards due to a backward capacitor


Did you purchase a flagship Asus motherboard on your twelfth Gen Intel processor anytime earlier than December 2021? You’d greatest verify if it’s the ROG Maximus Z690 Hero and get it swapped out if so as a result of it might doubtlessly begin a hearth in your own home.

In January, a savvy YouTuber figured out that Asus installed one of that $600 board’s capacitors backward, and the corporate promised to work with authorities businesses on a substitute program. Immediately, seven months later, the US Shopper Product Security Fee (CPSC) and Asus are lastly formally asserting that recall.

Based on the CPSC’s recall announcement, roughly 10,000 motherboards have been affected with serial numbers beginning in MA, MB, and MC — a serial quantity which yow will discover on a label subsequent to the 24-pin ATX energy connector or the motherboard’s field in the event you occurred to maintain it.

You may check your serial number here, however weirdly, Asus’ recall site doesn’t but appear to be stay. It seems like you’ll have to undergo customer support in the mean time.

The CPSC says there have been 10 reviews of melted motherboards to this point however no accidents. It doesn’t say whether or not some other property was broken. Presumably, the difficulty has been mounted for boards bought since January 2022 — as of at present, the board is unquestionably nonetheless on sale.

Desktop PC half remembers aren’t significantly widespread, however they’ve been popping up extra usually as educated YouTubers have begun investigating why their elements failed. Players Nexus was instrumental in pushing NZXT to recall its H1 mini-ITX case as a consequence of a hearth hazard, to not point out Gigabyte’s “exploding” power supply units.

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