Showing on ITV’s This Morning with Philip Schofield and Holly Willoughby on Tuesday, Mr Lewis took a query from a viewer named Everett who mentioned he had been paying out £1,681.98 per thirty days to British Gas since November 2022 and had simply discovered that he was £3,600 in credit score.
Assuming he was paying an excessive amount of, he mentioned he had approached the corporate looking for to make an adjustment and had been informed they may not make a change for 3 extra months till his fee of consumption had been assessed.
Mr Lewis mentioned British Gasoline was inside its rights to stipulate that interval however added that people even have a proper to a good fee of direct debit, below the licensing phrases and circumstances utilized to vitality firms.
“When you don’t suppose it’s truthful, then I’d current them proof on that,” he suggested, telling the questioner to take their final 12 months’s utilization figures for electricity and fuel to a web-based calculator to find out how that compares with the speed they’re truly paying.
If the calculator concludes they’re paying in extra, they need to current that proof to their provider and request a revision to their direct debit, Mr Lewis assured him.
Ought to the calculator counsel he was not overpaying, the skilled conceded which may really feel “very irritating”.
Nonetheless, he continued: “Keep in mind, you do need to be in credit score at this level within the winter.
“You don’t need to be in debt, since you’ve constructed up the credit score to get you thru the winter, so it’s about going to do this calculation to see whether or not your direct debit is simply too excessive.
“I’d advise anybody who thinks their direct debit is simply too excessive to truly do a correct calculation on-line first after which that tends to be actually robust proof whenever you go to the vitality agency asking to decrease your direct debit.”
Such calculators ask you to provide a measure of your fuel or electrical energy utilization in kilowatt hours per 12 months and choose the area of the nation you’re dwelling in to provide an estimate.
Showing on the identical channel earlier this week, Mr Lewis suggested one other buyer with Ovo Vitality towards ditching direct debit and transferring to invoice-based funds on the idea that paying for precise utilization is preferable to being charged by estimate.
Questioning the knowledge of transferring to month-to-month payments, Mr Lewis warned the shopper that their choice would possibly find yourself costing them extra in the long term.
“The explanation I say I don’t need you to cancel your direct debit is should you transfer funds into receipt of payments – that’s what most individuals do after they cancel direct debits – that’s round 8 per cent dearer,” he said.
“You’ll pay 8 per cent extra on prime of the already large charges to pay your payments.”
It’s because these on direct debit sometimes pay the bottom fuel and electrical energy charges as a result of they don’t seem to be paying precisely per unit, like these on prepayment meters or month-to-month payments are.
Additionally throughout his look on This Morning, Mr Lewis suggested prospects on securing locked-in rates of interest for the primary six months of fixed-term mortgages, one of the best financial savings account for kids, getting skilled assist with debt and passionately endorsed the necessity for kids to be taught about private finance in faculties.
Agreeing with Manchester United striker Marcus Rashford that enhancing monetary literacy was important for Britain, he went on to warn that too few mother and father have been able to impart sound recommendation to their youngsters and that the topic had been insufficiently supported in faculties by the UK authorities.